Privacy Policy
Who is responsible for the personal data we collect?
Vatlings silver is the data controller for the personal data provided to us through ordering Vatlings silver's products or other contact with Vatlings silver.
Where is your personal data stored?
We strive to process your personal data as much as possible within the European Economic Area (EEA) and all our own IT systems, but may also be transferred and processed in a country outside the EEA (so-called "third country"). Such transfer will only take place to recipient countries with an adequate level of protection and in accordance with applicable legislation. If transfer takes place to a partner for a service in the USA, this will only take place to companies covered by the so-called "Privacy Shield", which is an agreement on the protection of personal data between the EU and the USA.
For information on what personal data can be processed by our data processors, see "Categories of personal data" further down this page.
What kind of personal data is Vatling's data controller for?
We collect personal data that you submit to us when you make inquiries on our website, order our services, email us or (depending on the nature of the conversation) by telephone. The personal data you provide to us may include, for example, contact details and billing information. We may also collect certain personal data from external partners such as address details from public records and creditworthiness information from credit rating agencies, banks or credit reference agencies.
How do we use your personal data?
We may use your personal data for the following purposes:
When processing inquiries and orders for our e-commerce system or other services.
In correspondence regarding questions and other information.
When sending out offers in the form of newsletters, always include instructions on how you can unsubscribe from further mailings.
In work that prevents abuse or other inappropriate use of our website and our services.
We will retain your information for as long as necessary to fulfill the above purposes or as long as we are legally required to do so. After that, your personal data will be deleted.
What are your rights?
You have the right to request information about the personal data we hold about you at any time. If your data is inaccurate, incomplete or irrelevant, you can request that it be corrected or deleted. However, we cannot delete your data where there is a statutory requirement to retain it, such as accounting regulations, or where there are other legitimate reasons why the data must be retained, such as unpaid invoices.
You can withdraw your consent to us using your data for marketing purposes at any time by unsubscribing from our newsletter. You can also contact us by sending a letter or email. See contact details below.
Who may we share your personal data with?
In order for us to be able to offer the above-mentioned services and our commitments to you as a customer, we share your personal data with companies that are so-called personal data processors for us. Personal data processors process the information on our behalf and according to our instructions and help us with IT services, payment services, transport and marketing. This only happens for the purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.
We never pass on, sell or exchange your personal information for marketing purposes to third parties.
How do we protect your personal data?
To ensure that your personal data sent via our website is not read by third parties, all such information is encrypted and sent via a secure connection. The same applies to logging in to Vatling Silver's web-based services.
Third-party cookies
A cookie is a small text file that a website saves on a visitor's computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user's browsing on websites that use the same cookie.
We use Google Analytics, which sets cookies, to get a picture of how our visitors use our web-based services. These cookies do not contain any identifying information about who you are as a visitor.
Categories of personal data
| When | Category of tasks | Personal information | Legal basis* |
|---|---|---|---|
| Ordering Service | Company details | Organization number Company name Address ZIP code City |
Agreement |
| Contact details | First name Surname Phone |
Agreement | |
| Users of the Service | Contact details | First name Surname |
Agreement |
| Online identification | IP address | Agreement | |
| Contact via form on the website | Company details | Company name Cash/business system |
Agreement, balancing of interests |
| Contact details | First name Surname Phone number |
Agreement, balancing of interests | |
| Case information | Message** | Agreement, balancing of interests | |
| Contact via email | Company details | Company name | Agreement, balancing of interests |
| Contact details | First name Surname Phone |
Agreement, balancing of interests | |
| Case information | Message** | Agreement, balancing of interests | |
| Contact by phone | Company details (may occur) |
Company name | Agreement, balancing of interests |
| Contact details | First name Surname Phone |
Agreement, balancing of interests | |
| Registration for customer meetings, seminars, events, etc. | Company details | Company name Position |
Agreement, balancing of interests |
| Contact details | First name Surname Phone |
Agreement, balancing of interests |
* Different legal basis applies depending on whether it is an existing customer or a new contact.
**Contains any personal information you may have chosen to enter.
Data controller:
Vatlings silver, Fole Vatlings 123, 62175 Visby
Email: info@vatlings.com